Friday, May 26, 2006

Waiting for Godot.

I had this really interesting conversation with one of my students the other day about Chile having a woman president and how much the culture does not reflect that fact. It's too bad I can't stream it here for you because, trust me, I said some intelligent things. But anyhoo...

All I've done since I arrived in this country is wait. I'm not sure how anyone gets anything done here. It's exactly like being at Disney World in the summer — where you have to wait an hour to get on any ride — except everyone here is a grouchy bitch. On any given day I spend endless amounts of minutes waiting for buses, students, buses, subways, bank tellers, cousins to get out of the shower, food, my next class, my co-workers, CD players to work properly, heaters to start working, the internet to stop being fucked up, buses, my boss to stop talking....I could go on. It's not that I didn't wait for things in the states, it's just that I didn't wait quite as much or quite as often just to be greeted by grouchy bitches. All I'm saying is, I know being a bank teller sucks (been there, done that), but do you think I LIKE waiting in line for an hour?! I mean, does that seem like a fun thing for me to do? No. But do I show up to the window acting like a bitch? No again.

I'm thinking the whole country needs to go through some customer service training and I would be very willing to conduct it. The rules would be similar to the following:

Rule #1 Stop being grouchy bitches.
Rule #2 You work in CUSTOMER SERVICE you jerks. Provide some damn service.
Rule #3 I understand that you hate your life but, um, don't make me hate mine.
Rule #4 No one should have to wait in line for an hour on the second floor at the bank when there are 'client only' tellers doing NOTHING downstairs.
Rule #5 Learn the meaning of the word efficient.
Rule #6 How can you be such pleasant humans when you are not working and such terrible customer service representatives. Balance that kindness out, kids. Balance it out.

Aaaaaaaaaaaand scene.
- E

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